The Indonesian government addressed the long-standing issues of a complex and fragmented business licensing system by launching the Online Single Submission (OSS) system in 2018, managed by the Ministry of Investment and Downstream Industry/BKPM. This system was designed to simplify the process by integrating all business licensing into a single digital platform, enhancing transparency, accountability, and efficiency. It was later upgraded to the OSS Risk-Based Approach (OSS-RBA) in 2021 and further refined by BKPM Regulation No. 5 of 2025. Understanding Indonesia’s OSS RBA Business Licensing System is essential to help streamlined your business establishment process.
How the OSS System Works
The OSS-RBA System is an online platform managed by the Ministry of Investment/BKPM that integrates business licensing processes across government institutions. It classifies business activities based on their risk levels — low, medium-low, medium-high, and high risk.
Each risk level determines the type of licensing required:
- Low risk: Only a Business Identification Number (NIB) is needed.
- Medium-low risk: NIB plus a Standard Certificate (Self-Declaration).
- Medium-high risk: NIB plus Standard Certificate (Verified).
- High risk: NIB and a Business License issued after specific technical approvals.
This system ensures that low-risk businesses can start operations faster, while high-risk sectors still undergo proper supervision. The platform also links directly with relevant ministries, regional governments, and other institutions — eliminating repetitive submissions and manual verification.
Improvement from the Previous System
To understand the impact of the OSS-RBA, let’s look at a typical scenario of starting a small manufacturing business in Indonesia — before and after the introduction of the system.
Before OSS-RBA
Previously, business owners had to visit multiple offices:
- Apply for a business license at the Ministry of Industry.
- Obtain a company registration certificate from the Ministry of Trade.
- Secure environmental permits from the local government.
- Request location and building permits separately.
Each institution had its own requirements, forms, and processing times. Completing all the procedures could take weeks or even months, depending on the responsiveness of local authorities. Entrepreneurs also needed physical documents, stamps, and in-person signatures, which increased costs and created opportunities for inefficiency or inconsistency.
After OSS-RBA
Under the OSS-RBA framework, the same business owner can now complete most of these processes online through a single portal (oss.go.id).
Here’s how it works:
- Register the company and obtain a NIB instantly after filling in company data.
- Declare business risk and activity type according to the KBLI (Business Classification) code.
- For low-risk activities, the NIB itself functions as the license, allowing immediate operation.
- For medium to high-risk activities, the system automatically connects to relevant authorities for required verification or technical approvals.
As a result, what previously took weeks can now be completed in a few hours or days, depending on the complexity of the business. Entrepreneurs also gain access to related facilities such as tax registration, BPJS (social security), and customs information all through one interface.
Benefits of OSS-RBA
The OSS-RBA system brings several key benefits:
- Efficiency: Reduces time and administrative burden.
- Transparency: Clear information on licensing requirements and status tracking.
- Integration: Connects national and regional agencies under one system.
- Accessibility: 100% online process with real-time updates.
- Investment Support: Encourages both domestic and foreign investors by simplifying entry procedures.
Moreover, the risk-based approach aligns Indonesia’s licensing with international standards, ensuring that compliance requirements are proportionate to the actual level of risk.
Digital Transformation for a Better Investment Process
The adoption of the OSS-RBA (Online Single Submission Risk-Based Approach) system represents a major milestone in Indonesia’s regulatory reform.
This digital transformation from complex, paper-based processes to a single, risk-based platform achieves two key objectives:
- It demonstrates the government’s commitment to building a more investor-friendly environment by simplifying bureaucracy and boosting transparency and efficiency.
- It ensures responsible growth by maintaining necessary oversight for higher-risk activities.
By understanding Indonesia’s OSS RBA Business Licensing System will help you navigate your business better in in the huge potential of the Indonesian market.